Where to buy | Partner Portal | eShop

Release Note

Welcome to CC20004.0 Centralized Management Software
Note:
1. Before updating, please back up system configuration to avoid any potential data loss from unforeseen issues arising during the update.
2. Before downloading the software, be sure to read the following information carefully.
3. Please note that a maintenance license is required for all existing CC2000 v3.0 users to proceed with an upgrade to CC2000 v4.0 from an earlier version, and it is strongly recommended that you consider this upgrade to sustain your system operations and take advantage of the latest advanced features and improvements. Following the launch of CC2000 v4.0, ATEN will no longer release any new features or new product support for previous CC2000 v3.x versions. However, we will continue to offer major bug fixes and security updates until the end of Q1 2024.
This latest version is cumulative and includes the corrections contained in all previous revisions. There is no need to install previous version if you are installing this one.
Version History
VersionDescriptionNote
v4.1.405New:
1. Added Asset Management including:
(1) Assets that can manage assets and track their status & info in a sortable and exportable list.
(2) Floor Maps that can manage the layout of server rooms and the configuration of cabinets in a graphic view.
(3) Infrastructure that can create an infrastructure hierarchy consists of data centers, buildings, floors, and rooms.

Please check product guide or user manual for the details
2. Added Contacts where the contact info of assets, devices, users, and email can be managed centrally. To manage it, please go to System > Contacts.
3. Added Asset Administrator and Dashboard Viewer user types in User Accounts > Users > User Types

Enhancements:
1. TLS v1.3 supported
2. EA1640, the sensor of PG-series, supported
3. Hyper-V of Win10, Win11, Win Server 2022 supported (CC2000 Windows version only)
4. KG-series supported (please upgrade the firmware of KG-series to v1.0.080 or above)
5. The WebClient of KN11xx/KL11xx series supported
6. Resetting the administrator password through CC2000Pro Utility requires USB License Key plugged in CC2000 server

Known issues:
1. CC2000 JavaRDP Client does not support Windows 10/Server 2016, 2019
1. Please note that a maintenance license is required before you upgrade from v3.x to v4.x. To purchase a maintenance license, please check with your local dealer.

2. For Linux, the root user privilege is required for both Java and CC2000 installation.

3. To import ATEN models to the Model Library of Asset Management, please download the data package of ATEN models (Model Library 20231130.zip) from ATEN eSupport or CC2000 product page.
v4.0.395New:
1. Added filter function in Device Status, Events, Tasks of Dashboard

Enhancements:
1. Database migration utility v1.0.094 for migrating from v2.8.27x to v4.0.395

Known issues:
1. CC2000 JavaRDP Client does not support Windows 10/Server 2016, 2019
2. CC2000 does not support the management of Hyper-V 2019
1. Please note that a maintenance license is required before you upgrade from v3.3 to v4.0.x. To purchase a maintenance license, please check with your local dealer.
2. For Linux, the root user privilege is required for both Java and CC2000 installation.
v4.0.394Please note that a maintenance license is required before you upgrade from v3.3 to v4.0. To purchase a maintenance license, please check with your local dealer.
New:
1. Support environmental and power monitoring through ATEN PDU (PG9, PE8/7/6/5 series), IP Control Box (PE4104G), and Energy Box (EC1000). To manage monitoring points, please go to Device Management > Monitoring Settings. For monitoring, please go to Dashboard > Monitoring
2. Support notifications through email, SMNP Trap, and Syslog when monitored data exceeds threshold settings. Please go to Logs > System logs > Options and System > Notification > Advanced for detailed monitoring events.
3. Support “Show history” to display a historical trend chart of temperature, humidity, air pressure, power voltage, current, consumption. Please go to Device Management > Monitoring Settings.

Enhancements:
1. Support folders in Device Management > Devices > By Device > Add
2. Support “Export device list” in Device Management > Devices > By Device > More

Bug/Security Fixes:
1. Update yajsw version to fix CVE-2022-42889
2. Update java modules to fix digital signature issue

Known issues:
1. CC2000 JavaRDP Client does not support Windows 10/Server 2016, 2019
2. CC2000 does not support the management of Hyper-V 2019
1. Please make sure that PDU/IP Control Box/Energy Box firmware supports CC2000 v4.
2. For Linux, the root user privilege is required for both Java and CC2000 installation.